PZHMEV operates this store and website to provide you with high-quality pet supplies and interactive toys (the "Services"). PZHMEV is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with the Services:

• Contact details Name, address, billing/shipping address, phone number, and email.
• Financial information Payment card info, transaction details, and payment confirmations.
• Account information Username, password, security questions, preferences.
• Transaction information Items viewed, cart contents, wish-lists, purchases, and returns.
• Communications Information included in customer support inquiries or emails.
• Device & Usage info IP address, browser type, navigation patterns, and cookies.

Sources: We collect this directly from you, automatically through cookies/technologies, and from service providers/partners.

How We Use Your Information

• Provide & Improve Services To fulfill orders, process payments, manage accounts, arrange shipping, and create a customized shopping experience.
• Marketing & Advertising To send promotional communications and show personalized ads based on your activity.
• Security & Fraud Prevention To authenticate accounts, detect malicious activity, and protect public safety.
• Communication To provide customer support and maintain our business relationship.
• Legal Reasons To comply with laws, respond to legal processes, and enforce our terms.

How We Disclose Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Service Providers: Shopify, payment processors, shipping partners, and IT management.
• Marketing Partners: To provide advertising services.
• Legal & Corporate: To comply with laws, during mergers/bankruptcy, or to protect rights.
• With Consent: When you direct us to share information (e.g., social media widgets).

Relationship with Shopify & Third Parties

The Services are hosted by Shopify. Information you submit is shared with Shopify to provide the Services. Shopify uses this data to improve their platform and may use it for personalized features across merchants. Learn more at the Shopify Consumer Privacy Policy.

Third Party Links: If you follow links to sites not controlled by us, please review their privacy policies. We are not responsible for the content or security of third-party sites.

Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal information:

• Right to Access / Know Request access to personal information we hold about you.
• Right to Delete Request deletion of your data.
• Right to Correct Correct inaccurate information.
• Right of Portability Request a copy of your data for transfer.
• Right to Opt-out Opt-out of the "sale" or "sharing" of data for targeted advertising.
• Communication Preferences Unsubscribe from promotional emails via the link in our emails.

We will not discriminate against you for exercising these rights. To verify your identity, we may request proof before processing requests.

Security & Retention

We retain data as long as necessary to provide services or comply with laws. While we implement security measures, no method is 100% secure. Please do not share sensitive info via unsecure channels.

International Transfers

Your information may be processed outside your country. We rely on recognized mechanisms (like Standard Contractual Clauses) for transfers out of the EEA/UK.

Children's Data

The Services are not intended for children. We do not knowingly collect data from children under the age of majority. Contact us to request deletion if necessary.

Contact Us

If you have questions about this Privacy Policy, complaints, or wish to exercise your rights, please contact us: